ENVENG GROUP’s PRIVACY POLICY

ABOUT THIS POLICY                   

This privacy policy applies to the Enveng Group Website, your account with us and the services we at Enveng Group provide to you.

We are committed to protecting your privacy.

This policy explains how your personal information will be treated as you access and interact with our website and our support services.

This policy is effective as of 1 May 2019 and will be updated and amended as required (i.e. handling of data). This policy will be uploaded to our website and we encourage our clients to review the content on an as needs basis.

COLLECTION AND USE OF INFORMATION

We may collect personal information from you directly or via your use of our support services. We only collect personal information, which is reasonably necessary for, or directly related to, our functions and activities. We recognise that you have a right to control how your personal information is collected and used. Providing personal information is an act of trust and we take it seriously.

KINDS OF INFORMATION THAT ENVENG GROUP COLLECTS AND HOLDS

Personal information that may be requested or collected by us includes:

  1. Contact information such as your full name, date of birth, age, telephone number, mobile number, current and valid email address, business address and postcode.
  2. More detailed contact preferences.
  3. Information regarding your business networks
  4. Information about your business and its activities
  5. Information about the person registering on behalf of the company i.e. education and qualifications, job title and nature of role.
  6. Information about complaints the company has made to us.
  7. Information about your experience with our services or third-party services we have recommended.
  8. Your credit card details or bank account details provided to us.
  9. The services you are subscribed to currently and any you may have used in the past.
  10. Information given to us by you through us carrying out our support services, that may allow us to develop case studies or examples of our work for other prospective clients, without disclosing sensitive information about your company or its dealings that may breach contracts you might have.

SENSITIVE INFORMATION

Sensitive information is any information about a person’s racial or ethnic origin, political opinion, membership of a political association, religious beliefs or affiliations, philosophical beliefs, membership of a professional or trade association, membership of a trade union, sexual preferences or practices, criminal record or health information.

We will only collect sensitive information with your consent.

We will not ask you to disclose sensitive information, but if you elect to provide sensitive information it will also be captured and stored.

We will not disclose sensitive business information in regard to projects, contracts, licensed or patented material or process that you have provided to us in order for us to carry out our support services to you.

THIRD PARTIES

Our website also contains links to the websites of third-party providers of services and companies Enveng Group work in collaboration with (Third Party websites). If you have accessed Third Party websites through our website and if those third parties collect information about you, we may also collect or have access to that information as part of our arrangements with those third parties.

Where you access a Third-Party website from our website, cookie information, information about your preferences or other information you have provided about yourself may be shared between us and the third party.

ADVERTISING AND PREFERENCE TRACKING

When you view our advertisements on a Third-Party website, the advertising company uses ‘cookies’ and in some cases ‘web beacons’ to collect information such as:

  • the server your computer is logged onto;
  • your browser type;
  • the date and time of your visit; and
  • the performance of their marketing efforts.

When you access our website after viewing one of our advertisements on a Third-Party website, the advertising company collects information on how you utilise our website (i.e. which pages you view) and whether you complete an online application.

ONLINE APPLICATIONS

When you send a completed online application to us, we retain the information contained in that application.  We are then able to then use that information to provide you with the tailored environmental support services that you require.

You can also suspend and save online applications, so you can complete and send the applications at a later time. If you suspend or save your application, the information that you have entered will be retained in our systems so that you may recover the information when you resume your application. Online applications that have been suspended or saved may be viewed by us.

ENVENG ACCOUNTS

When you have completed a registration for an Enveng account, we retain the information contained in that registration application. The information will be retained in our systems for the duration of your level of service and will not be deleted until you have ceased services with us, and you have officially closed your account with Enveng Group.

Enveng may be required to retain your information for several years following an account closure. Enveng will not disclose this information where you have requested in writing that we keep it confidential, however where in violation of law, we may be required to disclose such information to the authorities regardless of such request.

SECURITY OF INFORMATION

The security of your information is very important to us.

Unfortunately, no data transmission over the internet can be guaranteed as totally secure.

We take all reasonable steps to protect the information in our systems from misuse, interference, loss, and any unauthorised access, modification or disclosure.

If we no longer require your information, and we are legally permitted to, we will take all reasonable steps to destroy or de-identify the information.

We take reasonable steps to preserve the security of cookie and personal information in accordance with this policy. If your browser is suitably configured, it will advise you whether the information you are sending us will be secure (encrypted) or not secure (unencrypted).

MARKETING

We will not disclose sensitive information about you for direct marketing purposes unless you have consented to that type of disclosure.

We may use your personal information for our marketing purposes without disclosing the personal information directly. We may use your personal information to send direct marketing communications from us. If you do not wish to receive direct marketing communications from us, you may contact us at [email protected]. We will respond to your request as soon as practicable.

Other

At https://www.elitecommercials.com.au we recognize that privacy of your personal information is important. Here is information on what types of personal information we receive and collect when you use and visit https://enveng-group.com.au/, and how we safeguard your information. We never sell your personal information to third parties.

Log Files

As with most other websites, we collect and use the data contained in log files. The information in the log files include your IP (internet protocol) address, your ISP (internet service provider, such as AOL or Shaw Cable), the browser you used to visit our site (such as Internet Explorer or Firefox), the time you visited our site and which pages you visited throughout our site.
Cookies and Web Beacons
We do use cookies to store information, such as your personal preferences when you visit our site. This could include only showing you a popup once in your visit, or the ability to login to some of our features, such as forums.

DoubleClick DART cookies

We also may use DART cookies for ad serving through Googles DoubleClick, which places a cookie on your computer when you are browsing the web and visit a site using DoubleClick advertising (including some Google AdSense advertisements). This cookie is used to serve ads specific to you and your interests (interest based targeting). The ads served will be targeted based on your previous browsing history (For example, if you have been viewing sites about visiting Las Vegas, you may see Las Vegas hotel advertisements when viewing a non-related site, such as on a site about hockey). DART uses non personally identifiable information. It does NOT track personal information about you, such as your name, email address, physical address, telephone number, social security numbers, bank account numbers or credit card numbers. You can opt-out of this ad serving on all sites using this advertising by visiting
You can choose to disable or selectively turn off our cookies or third-party cookies in your browser settings, or by managing preferences in programs such as Norton Internet Security. However, this can affect how you are able to interact with our site as well as other websites. This could include the inability to login to services or programs, such as logging into forums or accounts.
If you wish to disable cookies, you may do so through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers’ respective websites.
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